Message Detail

To: Yale Faculty and Staff
From: Yale ITS
Summary: Reported issue with Windows operating system computers on campus
Date: 12-JUL-2012 11:29:00 AM Message ID: 80371

To: All faculty and staff

The following information applies only to Windows operating system computers.

Yale ITS is actively working to identify and resolve reported issues with some Windows computers on campus. Currently there is no estimated time of resolution.

ITS is working to identify the root cause of the problem, but we believe any Windows computer that has been recently updated via the ITS patch management service (BigFix), either manually or with Windows Update Services, may be affected.

If you experience difficulties or need assistance with rectifying this problem, please contact your local support provider or the ITS Help Desk at 203-432-9000 or

Visit the ITS System Status page for updates.

Thank you,

Jeff Capuano
Senior Director
Campus Technology Services
Information Technology Services
(203) 737-4172